Returns & Exchanges

At Sewell Direct, we want you to be completely satisfied with your purchase. If your electronics or connectivity solutions aren't the perfect fit, you can return most items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Request an RMA

  Log into your Sewell Direct account and navigate to your order history to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely package the product in its original packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.

• 3.
  Label and Ship

  Affix the provided return shipping label to the outside of your box and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our technicians inspect the returned hardware, we will process your refund to the original payment method within 3-5 business days.